Returns & Exchanges
At Swanwick Sleep, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for a full refund or exchange on all eligible items.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags and protective cases are included to maintain product integrity.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing